Search Results for Google Reviews | Working Feedback Support Hub

Results matching "Google Reviews"

Please see below a list of articles matching your search term "Google Reviews".

Can my Working Feedback reviews be transferred over to Google?

No, we cannot put reviews collected via our Working Feedback online form or sms service onto Google,…

Can I ask for Google reviews?

Yes, absolutely, you're guaranteed to get more Google reviews when using the Working Feedback suite …

How do I link my Google My Business account to Working Feedback?

Select 'share' from the menu bar at the top and choose 'integrations' from the drop down Click …

I don't know my Google My Business login details, what should I do?

Ask around the office/practice to see if someone else set up the account. If there is no recollectio…

How do I claim my Google My Business listing?

This explains how to use a gmail/googlemail account (personal or professional) to claim a business. …

How do I view my reviews from Google/Facebook?

From the menu at the top, select 'review' then 'reviews from around the web' from the dropdown …

What is a quick text?

The default text service 'Quick Text' sends a single text to your customer. The Quick text contains …

How do I ask for feedback using the QR code?

From the menu at the top of the screen, select 'Collect' and then choose 'Ask by QR code' from the…

How do I order a bespoke QR stand?

From the menu at the top of the screen, select 'Collect' and then choose 'Purchase QR stand' from …

How can I quickly boost my review responses?

Build up your Google Reviews - Working Feedback gets you Google reviews simply and all built in wi…

How do I start sharing some reviews to Instagram?

Select 'share' from the menu bar at the top of the screen Click 'social media' from the drop-d…

How do I ensure that my Reviews are seen when I upload them to Instagram?

Here are some of our key tips on how to nail sharing your reviews on Instagram: As a rule of thum…

How do I view my published reviews?

From the menu at the top of the screen, select 'review' and, click on 'published reviews' This…

I'm struggling to reply to reviews, what are your tips?

Respond as promptly as you can. Address the reviewer by their name (NOT surnames as we don’t…

How do I share a review to Facebook?

Once you've linked your company Facebook page to the dashboard, head over to your published review…

How do I share a review to Twitter?

Once you've linked your company Twitter page to the dashboard, head over to your published reviews…

How do I share a review to Instagram?

From the menu at the top of the screen, select 'review' and, click on 'published reviews' Locat…

How do I share a review to LinkedIn?

From the menu at the top of the screen, select 'review' and, click on 'published reviews' Loca…

How do I view my rejected reviews?

From the menu at the top of the screen, select 'review' and, click on 'rejected reviews' This w…

How do I view my restricted reviews?

From the menu at the top of the screen, select 'review' and, click on 'restricted reviews' Thi…

How do I link my company's Facebook account to Working Feedback?

Select 'share' from the menu bar at the top of the screen Click 'social media' from the drop-d…

How do I unlink my Facebook account?

Select 'share' from the menu bar at the top of the screen Click 'social media' from the drop-d…

Do you publish automatically to Facebook anymore?

Unfortunately, Facebook changed their policies, which have disallowed us to automatically post rev…

How do I start automating my reviews with Working Feedback?

Select 'share' from the menu bar at the top of the screen Select 'integrations' from the drop-…

I have tried to download my certificate however the dashboard states I’m not eligible, why is this?

This means you have not collected any feedback within the month. Start collecting some feedbac…

How do I reply to a published review?

From the menu at the top of the screen, select 'review' and, click on 'published reviews' Locat…

When I reply to a review, does the customer get notified of this?

Working Feedback has added the ability for your reply to be automatically sent directly to the revie…

Working Feedback has rejected a review that I'd like to be published, how do I get this review published?

From the menu at the top of the screen, select 'review' and, click on 'rejected reviews' This w…

Working Feedback has restricted a review that I'd like to be published, how do I get this review published?

From the menu at the top of the screen, select 'review' and, click on 'restricted reviews' This…

How do I see my reviews that are under investigation?

Upon login of the dashboard, you'll see a pop up, stating reviews need your attention, click 'take…

How do I ask for feedback without having to obtain customer opt in?

It can be especially frustrating when asking your customer the standard opt in question 'Are you h…

How do I view Working Feedback's web widgets?

Select 'share' from the menu bar at the top of the screen Select 'web features' from the drop-…

How do I add a web widget to my site?

Select 'share' from the menu bar at the top of the screen Select 'web features' from the drop-…

I would like to change the way a web feature looks on my site. How can I do this?

Select 'share' from the menu bar at the top of the screen Select 'web features' from the drop-…

My web features are not displaying properly, what can I do?

Please get in contact with us on 0800 043 2100 to alert us and discuss the issue, or email support…

How do I link my company's Twitter account to Working Feedback?

Select 'share' from the menu bar at the top of the screen Click 'social media' from the drop-d…

How do I unlink my Twitter account?

Select 'share' from the menu bar at the top of the screen Click 'social media' from the drop-do…

Why hasn't one of my reviews been sent to NHS Digital?

For a review to be eligible to be sent to the NHS, it must have a verifiable email or mobile numbe…

What is the moderation process for NHS eligible reviews?

NHS has requested that all NHS relevant reviews be sent 'unedited' to their moderation team. Th…

I have not received my certificate email/I missed the email. How can I retrieve my certificate?

Select 'analyse' from the menu at the top of the page, and choose 'certificates'. You can dow…

When do the certificate emails get sent?

We usually schedule to send the previous month’s certificates within the first week of the next mo…

I don't like the default social media graphic that is used. Can I change this?

Select 'customise' from the menu at the top, and choose 'Social Media Graphics' from the drop-down…

I have uploaded my desired graphic, but it does not display properly. Why is this?

In order for the image to display correctly, the image must be 1200 x 630 pixels. If the image does …

How do I change the email feedback request template to fit my brand?

Choose 'customise' from the menu at the top of the screen Click 'email templates' from the dro…

How do you determine which of my reviews are eligible for NHS Friends & Family Test (FFT) submission?

A review must meet the following criteria to be eligible for FFT submission: Your company must be i…

How do I automate feedback requests through Dentally?

Simply login to your dashboard Select 'Share' from the menu bar at the top and choose 'Integrations…

What different metrics do you collect reviews against, and how can I see these?

In a recent update we added the ability for Dentally users to measure their reviews against various …

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